SCCU NetBanking requires your browser to be configured to accept cookies and allow popups at our site.
Your computer clock must also be set correctly.

ACCEPT COOKIES
 Cookies are small amounts of data recorded on your PC by your internet browser when requested by some websites. Many sites issue cookies to keep track of your visits to their pages. SCCU NetBanking requires cookies to help maintain the security of your login session.

Browsers are often configured to only accept cookies from specific sites. Your browser must accept cookies from our site or you will be shown a message saying "Your session has expired" immediately on logging in. Enabling cookies is a simple process that only needs to be completed once. If you still receive this message after enabling cookies please check the time settings on your computer.

TO ACCEPT COOKIES:
Internet Explorer Drop down the Tools Menu and select Internet Options to access the settings. Click the Privacy tab. Press the Sites button. Enter our site address: mvp1.sccu.com.au in the box and press Allow. Ensure the Security slider is NOT at the highest setting: Block All Cookies. Statement downloads use a popup window. If you intend to use this facility please also allow Popups at our site.

FireFox Drop down the Tools Menu and select Internet Options to access the settings. Click the Privacy tab. Accept Cookies from Sites is normally unticked. Press the Exceptions button. Enter our Netbanking site address: mvp1.sccu.com.au in the box and press Accept. While you are configuring your browser to accept cookies you should also allow Popups at our site.
ALLOW POPUPS
 Statement Downloads at SCCU NetBanking are presented as Popup windows which appear as a smaller page on top of the current window. Unfortunately Popups are also frequently used by many sites to display advertising pages. Consequently most browsers include a facility to block Popup windows by default. To use the Statement Download facilities you must allow Popups at our site. Several Search Engine toolbars also have Popup blocking facilities which must be configured to allow popups at our site. Please consult the toolbar's documentation or help files for specific instructions if required.

The blocker should indicate that it has activated when your browser requests a Popup page. Watch for a message to appear. It is often accompanied by a sound if enabled. For browser Popup blockers a warning line will usually drop down at the top of the page to indicate when a Popup is blocked. In most cases you can access the settings to change the Popup blocker behaviour directly from this message by right-clicking on it or pressing an Options button if present. If possible, select an option similar to Always Allow Popups at this site.

Google Toolbar Popup Blocker indicates by a change to the mouse pointer. Hover the mouse pointer over the Blocked button in the toolbar and instructions will appear. Click the button to always allow Popups at our site.

These simple steps only need to be completed once. However, you can preconfigure the popup blocker settings if preferred. Browser popup settings are accessed from menus just below the Title Bar.

TO ALLOW POPUPS:
Internet Explorer: Drop down the Tools Menu and select Internet Options to access the settings. Click the Privacy tab. If Popups are blocked, press the Settings button. Add the SCCU Netbanking web address: mvp1.sccu.com.au to the list of sites where Popup are allowed. Type the address in the box provided, tick Allow and press the Add button.

FireFox: Drop down the Tools Menu and select Internet Options to access the settings. Click the Content tab. If Block Popup Windows is ticked press the Exceptions button. Type the SCCU NetBanking web address: mvp1.sccu.com.au into the box and press Allow.

The procedure in other browsers is broadly similar.
TIME SETTINGS
 Internet connected Windows XP and Vista computers normally synchronise with internet time servers. However your network configuration may prevent this task from succeeding. To adjust the time in Windows, double click the time display in the bottom right of the screen and adjust to the correct time. Press the Time Zone tab and ensure Daylight Saving is ticked if applicable at your location. If the implementation dates of Daylight Savings in your area have been altered you will need to apply the relevant operating system updates to your computer.
If you find the clock is incorrect every time you power up your computer, you should have the motherboard battery replaced.
If you still are having difficulty with the site please don't hesitate to contact our friendly and helpful staff.
By phone: 02 6672 2744 (Mon - Fri 9:00am to 5:00pm, Australian Eastern Time NSW except Public Holidays)
By email: info@sccu.com.au