At the recent Australian Lending Awards, hosted by RFI Group, Northern Rivers based Southern Cross Credit Union (SCCU) were named Australian Mutual of the Year. Having been finalists for the previous 3 years, SCCU managed to go one further this year; crediting their customers, community and their team for achieving recognition on the ‘national stage’.
Far from a ‘one-off’ success, SCCU have also been receiving local and regional recognition. They were recently awarded Excellence In Business at the Northern Rivers Regional Business Awards; as well as being inducted into the NSW Business Chamber Hall of Fame for receiving the Excellence in Professional Service award 3 years in-a-row.
SCCU CEO Stuart Edwards mentioned, “I was honoured to accept this prestigious award on behalf of our business. Buying a home can be a really daunting and confusing process, particularly for first home buyers; and we’ve proven there’s value in having the support of someone who you can trust, to help you through the process”.
“I’m continually inspired by the fantastic team we have and the lengths they go to take the complexity out of the process and add real value throughout the home loan journey to make it that much easier.
“It’s been a very big year for SCCU as we continue to show that local, customer owned banking can make a real difference to our customers and our community. The accolades we’ve received are the result of our drive to deliver a truly customer centric experience where our customers choose to advocate for us; where we are socially responsible and involved in our community; where trust, values and culture really mean something; and where our entire team is engaged in the success of our business and the financial wellbeing of our customers.” Mr Edwards explains.
“Congratulations to our amazing team and a big thank you to our loyal customers for helping us achieve everything we have over the last 12 months. Your support is invaluable”.
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