With over 10 years’ in the industry and deep expertise in customer and commercial lending background, Erin brings technical know-how and customer-first thinking together.
After taking on a newly created role with SCCU in 2020 and departing Bendigo & Adelaide Bank, Erin has made the move into premium banking, back into a role that ignites her passion. Focused on delivering the best experience possible for our customers, her approach is personable and professional in order to take care of SCCU customers day in and day out.
We are a small business that makes a big impact. Our bespoke service sets us apart in the market and allows us to be agile. Our people are award-winning and we’re always upskilling. For me, to join such a team is incredibly rewarding as there’s so much potential and opportunity to deliver what customers really want. We can make a decision today and start doing it from tomorrow – it’s difficult to do that in a big business and it’s something our customers benefit from (and will even more so in the future I think!)
Erin’s also the first to put up her hand when times are tough. Before joining SCCU, Erin was given the opportunity to write government guaranteed loans for small business clients that had been impacted adversely by Covid. In six months she had assisted 10% of the loans settled for the SME Government Guarantee Scheme with her previous employer and is still humbled by this experience.
Outside of her workday, Erin juggles family life in Tweed with competitive Callisthenic dancing. The latter she’s done since the age of 6 and has a 2015 State Championship under her belt. On top of everything she also has a Bachelor of International Business and a Master of International Relations with a passion for working on grass roots projects in an attempt to improve and understand better the sustainability of regions through strong finance and economic policies.
I like to get involved, share my experience and be present. No matter what I take on, I do so with integrity and look for ways to upskill myself – everybody has something to teach. You just have to listen.