Customer-Owned Banking Benefits

We are SCCU

As customer-owned and community focused, we place people and meaningful conversation at the core of everything we do.

Unlike traditional banks, our profit doesn’t go to shareholders, they are reinvested into improving our services, products and banking solutions to support you every step of the way.

We’re committed to being transparent, accountable, and acting with integrity across every part of our organisation. All while honouring our Credit Union ethos to care for our people, customers and community, and our vision to providing responsive and relevant banking.

Our Governance

Banking services
that evolve with you

We’ve been around since 1966. Long enough to know a thing or two about banking, but not so long to forget what brought us here.

First established as a banana-grower led financial operation to support local agricultural ventures with funding, we’ve expanded our business to support our customers across their financial life stages.

Now with over 70 local team members and 20,000+ customers, we follow clear frameworks to manage risk, compliance, and finance, and we strictly adhere to all relevant laws and regulations. As part of the Customer Owned Banking Code of Practice, we hold ourselves to the highest standards of ethical business and service.

Read our Annual Reports

We're driven by core values

Care

We respect our customers, each other, our environment and our community.

Care

Trust

We take the time to listen, we take initiative and trust each other.

Trust

Responsibility

We are responsible. If we say we will do something, we will do it.

Responsibility

Award-winning services

For over 60 years, we’ve helped everyday Australians with competitive financial products, award-winning service, financial education and smart digital solutions.

We strive every day to support our people, customers, and community, and industry recognition affirms our efforts. As the market evolves and customer needs change, we will keep adapting to support you at every stage of your financial journey. Join us as we strengthen our future together.

These awards demonstrate our commitment to responsible, competitive, and customer-focused banking helping our customers achieve their financial goals.

Our Latest Awards

Big bank solutions
and profits back to customers

At SCCU, good governance means doing the right thing – always. That’s why we keep data security, financial sustainability and customer experience at the forefront of our business operations.

As a customer-owned banking institution, our profits are reinvested in the business to deliver competitive rates, meet regulatory requirements, and implement the latest banking solutions – all to meet our customers demands while increasing security.

We are here to make banking feel easy, more human, and better for the future. Would you like to join us? Click below.

Join our Team

We keep people and conversation at the core of everything we do.

Our Promises To You

Our people and community impact

Community Partners

By banking with us, you support the protection of cherished natural spaces and empower grassroots organisations that strengthen our region and invest in future generations, ultimately contributing to a brighter future for both people and the planet.

Learn More

Social Responsibility

We recognise the need to act and are committed to making a positive impact for a more sustainable future that benefits generations to come. We want to encourage others to do the same.

Learn More

Meet Our Team

At the heart of our Credit Union success is our people. Meet the team driving our business strategy and delivering outstanding customer service.

Learn More

Discover other ways to bank with us

From your first transaction to lifelong investments, with you across all financial life stages.

Transaction Accounts

Savings Accounts

Home Loans

Download the app

Download the SCCU mobile banking app to start managing your banking on the go.

Protect your account

Tips on how to protect your account, avoid scams and report suspicious activities.

Security Hub

Latest updates

Read the latest news on our community, corporate, awards and finance literacy.

Blogs and Resources

As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver. Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.

Jason

Working with Steve has been an absolute pleasure! He is very professional yet is able to bring a personal touch to the banking and loan process. We always feel like we are kept up to date with requirements and processes and Steve is always willing to explain everything in a user-friendly yet professional manner. He has been amazing to work with for our financial needs and would highly recommend his services to friends, family, and colleagues.

Kylie Taylor

We are writing to compliment SCCU for the excellent care, efficiency and exceptional customer service which we have received over the past many months of our build from Emma Northcott. Emma has combined professionalism, attention to details, accuracy, excellent communication and helpful consideration in managing our loan and the periodic payments requested by the builder. In our opinion she has gone above and beyond what we would have expected from a Lending Operations Specialist, and her handling of our account will highly contribute to our recommendations of SCCU to friends and family. Thanking you sincerely

Stan and Zetta Michaels

About SCCU

We are SCCU