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We are SCCU

As customer-owned and community focused, we place people and meaningful conversation at the core of everything we do.

Unlike traditional banks, our profit doesn’t go to shareholders, they are reinvested into improving our services, products and banking solutions to support you every step of the way.

We’re committed to being transparent, accountable, and acting with integrity across every part of our organisation. All while honouring our Credit Union ethos to care for our people, customers and community, and our vision to providing responsive and relevant banking.

 

Banking services
that evolve with you

We’ve been around since 1966. Long enough to know a thing or two about banking, but not so long to forget what brought us here.

First established as a banana-grower led financial operation to support local agricultural ventures with funding, we’ve expanded our business to support our customers across their financial life stages.

Now with over 70 local team members and 20,000+ customers, we follow clear frameworks to manage risk, compliance, and finance, and we strictly adhere to all relevant laws and regulations. As part of the Customer Owned Banking Code of Practice, we hold ourselves to the highest standards of ethical business and service.

Read our Annual Reports

About SCCU

We're driven by core values

Care

We respect our customers, each other, our environment and our community.

Care

Trust

We take the time to listen, we take initiative and trust each other.

Trust

Responsibility

We are responsible. If we say we will do something, we will do it.

Responsibility

about SCCU Awards

Award-winning services

For over 60 years, we’ve helped everyday Australians with competitive financial products, award-winning service, financial education and smart digital solutions.

We strive every day to support our people, customers, and community, and industry recognition affirms our efforts. As the market evolves and customer needs change, we will keep adapting to support you at every stage of your financial journey. Join us as we strengthen our future together.

These awards demonstrate our commitment to responsible, competitive, and customer-focused banking helping our customers achieve their financial goals.

Our Latest Awards

Big bank solutions
and profits back to customers

At SCCU, good governance means doing the right thing – always. That’s why we keep data security, financial sustainability and customer experience at the forefront of our business operations.

As a customer-owned banking institution, our profits are reinvested in the business to deliver competitive rates, meet regulatory requirements, and implement the latest banking solutions – all to meet our customers demands while increasing security.

We are here to make banking feel easy, more human, and better for the future. Would you like to join us? Click below.

Join our Team

Why local matters: Business NSW’s Jane Laverty on what sets SCCU apart. 

For almost a decade, Jane Laverty has worked alongside businesses across the Northern Rivers as Regional Director for Business NSW. In that time, she’s seen what makes the region special: entrepreneurial, community-minded people with a real willingness to support each other when it counts. 

She’s also seen SCCU show up. Jane says what stands out most is the authenticity of our people and culture, and our genuine care for the region. Our decisions are made by people who live and work here, and who understand the opportunities and challenges our communities face. 

After 60 years, Jane says that history has built a depth of trust and connection that’s incredibly valuable. Watch Jane’s story and get to know SCCU. 

We keep people and conversation at the core of everything we do.

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My whole experience to switch to SCCU has been awesome. The initial face to face interview with Hari, the person on the phone I needed to talk to, plus the exchange on-line have been extremely pleasant, friendly & professional. It’s been a great all-round exchange.
Amadyin A
Steve Distant was very efficient, explained the process of changing banks and refinancing our loans very well. He was always available to answer questions and help at any time. Great service! I had some issues setting up fund transfers to other institutions so went to the local branch. The manager at Murwillumbah was delightful, listened carefully, understood the issue and suggested I set up the transfers in net banking rather than the app. This worked! The call centre staff have also been very helpful, happy to listen and help and very human in their interactions. Their advice has been excellent. We are extremely pleased with the individual, local branch and call centre services. Hopefully I won’t need to take up their time anymore now that I’ve mastered the SCCU banking processes. Thank you!
Karen H
As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver. Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.
Jason