Our NetBanking provides a free, secure and convenient way for you to manage your banking online. With the ability to check your accounts, make safe payments, access your statements and open new accounts, you’ll enjoy the freedom to bank from anywhere and in your own time.
You can access your NetBanking from your tablet, desktop computer or laptop and phone. By registering for NetBanking you can also download the SCCU Mobile App and have all your banking needs in your pocket.
Make the most of your money, all in one place:
It’s easy to register, simply follow these steps:
Important Notes:
When accessing NetBanking the first time, you will be prompted to change your access code to one of your choice. Passwords must be kept secure and must not contain personal information that may be easy to guess such as family names and special dates, and common words.
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Get more familiar with your NetBanking and check out these how-to guides. Step-by-step instructions make banking simpler.
Tip: Drop down each guide for all the steps or explore our FAQs for guidance.
To get a full overview on your accounts, follow these steps:
Once in the Transaction/Accounts Details page, here is how you can use the key features to explore all your transaction details:
To transfer money between accounts or to other external accounts, follow these steps:
Opening a new Easy Access Transaction account or Star Saver account is easy, follow these steps:
You can view your online statements at any time, create transactions lists and manage how you receive your statements via NetBanking:
Note: you can opt-in to have digital statements by going to ‘Settings’ in the main menu >> ‘Statement Options’ in the drop-down menu
Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.
If your account is set with a 2-Factor Authentication, simply go to NetBanking login page and click on ‘Forgot your Password?’ and follow the steps to reset your password online.
If you don’t have a 2-Factor Authentication set for your account, call us on 1300 3260 744 during business hours: Mon-Fri 9am – 5pm and on Wed 9:30am-5pm. If you are overseas, contact us at +61 0755242411.
Yes, you currently can open our Easy Access transaction account and our Star Saver savings account via NetBanking. Once you have logged in, simply go to ‘Products’ in the top menu, select ‘New Accounts’ and follow the instructions.
If not logged into NetBanking, you can apply online for all our personal banking accounts and loans via the product pages on our website.
You can activate your Visa debit card online. Log in to NetBanking and go to ’Accounts’, select ‘Card Activation’ and enter the details of your card, following the prompts. You can also call our Customer Service Centre at 1300 360 744 or visit your nearest Financial Service Centre.
Statements are directly downloaded into your Download Folder. In some cases, downloaded statements will also automatically open in a new window in your browser.
If you can’t find the statements in your browser or Download folder, you must adjust your browser settings to enable popups from the NetBanking site. If you still experiencing issues, please contact us at 1300 360 744.
To limit the potential impact of fraudulent transactions NetBanking transactions are limited to $5,000 per day across all accounts. If you need to increase your daily limit, please contact us to discuss.
Yes, you can give your accounts personalised names or ‘nicknames’ – i.e. a Star Saver could be called ‘Holidays’, or an Easy Access Offset Account could be ‘pay my mortgage faster’.
Once logged into NetBanking, you can select ‘Settings’ in the top menu, then ‘Account Settings’ in the drop-down menu and follow the prompts.
BPAY is an electronic bill payment system in Australia, allowing payments through online, mobile, or telephone banking to registered billers. It’s convenient for paying taxes, utilities, credit cards, and more. You can make one-off or recurring payments, receiving unique codes for tracking.
BPAY Billers can be set up via NetBanking. Simply login to your NetBanking, select ‘Payments’ in the main menu, then ‘BPAY’ in the drop-down menu. On the page, click on the ‘To’ field to either search for an existing registered Biller or select ‘New Biller’ to add a new.
BPAY limits can apply but these are set by the receiving companies themselves. If you wish to make a BPAY payment, we recommend you contact the business directly to confirm their credentials and any possible payment limits.
These are your regular bank statements digitally available to you via your NetBanking and are often called Online Statements.
We encourage our customers to choose online statements over paper statements as a way to contribute to our environmental focus by helping us reduce paper consumption. These statements are easy to access and available anytime to view or download.
A Customer ID (also referred as Customer Number) is a unique identifier number you are set up with when you open an account with us. You can use the Customer ID for logging into NetBanking and to open additional accounts/apply for loans as an existing customer.
If you don’t remember your Customer ID/Customer Number, please contact our Customer Service Centre at 1300 360 744 or visit your local Financial Service Centre.
Try using a different browser, for example, Mozilla Firefox. You may also need to adjust your privacy settings, see below.
Your privacy settings may be set too high. The privacy setting determines how cookies are handled on your computer. If you have changed your privacy settings from the default medium setting, you will need to go back into Internet Options and change the settings back to default. The login page and password function should then operate correctly.
Cookies must be enabled to use the site. Our server uses cookies to protect the security of your NetBanking session. If you continue to have problems after enabling cookies, try a different browser like Mozilla Firefox or Google Chrome.
Your security is our top priority. NetBanking is protected with:
Tips to protect yourself online:
From your first transaction to lifelong investments, with you across all financial life stages.
Years of age
Australian our NZ resident
Confirmed employment
If you'd like a little extra help, call our team on 1300 360 744.
