Following the advice of the Australian Government for Australians not to travel overseas, and the decisions of a number of Australian State and Territory Governments to impose travel and other restrictions, our Travel Insurance provider Allianz Global Assistance has temporarily ceased the sale of new domestic and international Travel Insurance policies.

Multi-Trip
Insurance

A 12-month policy that covers multiple business and leisure trips within Australia and overseas, offering all the benefits of Comprehensive cover. The policy covers your longest journey: 15, 30 or 45 days.

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Multi-Trip
Insurance
Comprehensive
Insurance

Provides you with cover for cancellation fees, luggage, medical expenses and repatriation when travelling internationally. Limits and exclusions apply.

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Comprehensive
Insurance
Essentials
Insurance

Includes cover for overseas emergency medical assistance and medical/hospital expenses

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Essentials
Insurance
Domestic
Insurance

Provides cover for travel delay expenses, cancellations, loss of or damage to luggage and personal effects. Also provides cover for a range of additional expenses. Limits and exclusions apply.

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Domestic
Insurance

Why Choose Travel Insurance?

 

Travel Insurance through Allianz can provide cover for a single holiday or Multi-trip coverage for the frequent traveller. Some of the benefits include*:

  • Unlimited cover for overseas medical expenses1
  • Cover in case your travel is delayed, cancelled or rescheduled
  • Cover for stolen travel documents and lost, damaged or stolen luggage or personal items
  • Cover for additional travel/accommodation expenses incurred during your journey due to sickness or injury
  • Rental vehicle excess cover
  • Worldwide 24/7 emergency assistance
  • Dedicated claims support 24/7
Coverage Snapshot4

Multi-Trip

Comprehensive

Essentials

Domestic

Policy Limit (Single)
Overseas Emergency Assistance 5,6
Unlimited7 Unlimited7 Unlimited7 -
Overseas Emergency Medical and Hospital Expenses 5,6 (includes emergency dental expenses resulting from an injury overseas)
Unlimited7 Unlimited7 Unlimited7 -
Overseas Emergency Dental Expenses [per person] (for the relief of sudden and acute pain to sound and natural teeth)
$1,000 $1,000 $1,000 -
Accidental Death6
$25,000 $25,000 - $25,000
Permanent Disability5,6
$25,000 $25,000 - -
Hospital Cash Allowance5,6
$5,000 ($50 per day) $5,000 ($50 per day) - -
Loss of Income5,6
$10,400 (up to $400 per week) $10,400 (up to $400 per week) - -
Funeral expenses incurred overseas or the cost of bringing your remains back to your home (per person)
$15,000 $15,000 $15,000 -
Cancellation6
As selected As selected - As selected
Additional Expenses6
$50,000 $50,000 - $25,000
Travel Delay Expenses6
$2,000 (up to $200 per day) $2,000 (up to $200 per day) - $2,000 (up to $200 per day)
Alternative Transport Expenses
$5,000 $5,000 - -
Luggage and Personal Effects6
$10,000 $10,000 - $10,000
Luggage and Personal Effects Delay Expenses6
$500 $500 - $500
Travel Documents, Transaction Cards & Travellers Cheques5
$5,000 $5,000 - -
Theft of Cash
$250 $250 - $250
Rental Vehicle Excess6
$3,000 $3,000 - $3,000
Personal Liability
$2.5 million $2.5 million $2.5 million $2.5 million
Policy Limit (Single)
Compare

Multi-Trip

Overseas Emergency Assistance 5,6
Unlimited7
Overseas Emergency Medical and Hospital Expenses 5,6 (includes emergency dental expenses resulting from an injury overseas)
Unlimited7
Overseas Emergency Dental Expenses [per person] (for the relief of sudden and acute pain to sound and natural teeth)
$1,000
Accidental Death6
$25,000
Permanent Disability5,6
$25,000
Hospital Cash Allowance5,6
$5,000 ($50 per day)
Loss of Income5,6
$10,400 (up to $400 per week)
Funeral expenses incurred overseas or the cost of bringing your remains back to your home (per person)
$15,000
Cancellation6
As selected
Additional Expenses6
$50,000
Travel Delay Expenses6
$2,000 (up to $200 per day)
Alternative Transport Expenses
$5,000
Luggage and Personal Effects6
$10,000
Luggage and Personal Effects Delay Expenses6
$500
Travel Documents, Transaction Cards & Travellers Cheques5
$5,000
Theft of Cash
$250
Rental Vehicle Excess6
$3,000
Personal Liability
$2.5 million

Comprehensive

Overseas Emergency Assistance 5,6
Unlimited7
Overseas Emergency Medical and Hospital Expenses 5,6 (includes emergency dental expenses resulting from an injury overseas)
Unlimited7
Overseas Emergency Dental Expenses [per person] (for the relief of sudden and acute pain to sound and natural teeth)
$1,000
Accidental Death6
$25,000
Permanent Disability5,6
$25,000
Hospital Cash Allowance5,6
$5,000 ($50 per day)
Loss of Income5,6
$10,400 (up to $400 per week)
Funeral expenses incurred overseas or the cost of bringing your remains back to your home (per person)
$15,000
Cancellation6
As selected
Additional Expenses6
$50,000
Travel Delay Expenses6
$2,000 (up to $200 per day)
Alternative Transport Expenses
$5,000
Luggage and Personal Effects6
$10,000
Luggage and Personal Effects Delay Expenses6
$500
Travel Documents, Transaction Cards & Travellers Cheques5
$5,000
Theft of Cash
$250
Rental Vehicle Excess6
$3,000
Personal Liability
$2.5 million

Essentials

Overseas Emergency Assistance 5,6
Unlimited7
Overseas Emergency Medical and Hospital Expenses 5,6 (includes emergency dental expenses resulting from an injury overseas)
Unlimited7
Overseas Emergency Dental Expenses [per person] (for the relief of sudden and acute pain to sound and natural teeth)
$1,000
Accidental Death6
-
Permanent Disability5,6
-
Hospital Cash Allowance5,6
-
Loss of Income5,6
-
Funeral expenses incurred overseas or the cost of bringing your remains back to your home (per person)
$15,000
Cancellation6
-
Additional Expenses6
-
Travel Delay Expenses6
-
Alternative Transport Expenses
-
Luggage and Personal Effects6
-
Luggage and Personal Effects Delay Expenses6
-
Travel Documents, Transaction Cards & Travellers Cheques5
-
Theft of Cash
-
Rental Vehicle Excess6
-
Personal Liability
$2.5 million

Domestic

Overseas Emergency Assistance 5,6
-
Overseas Emergency Medical and Hospital Expenses 5,6 (includes emergency dental expenses resulting from an injury overseas)
-
Overseas Emergency Dental Expenses [per person] (for the relief of sudden and acute pain to sound and natural teeth)
-
Accidental Death6
$25,000
Permanent Disability5,6
-
Hospital Cash Allowance5,6
-
Loss of Income5,6
-
Funeral expenses incurred overseas or the cost of bringing your remains back to your home (per person)
-
Cancellation6
As selected
Additional Expenses6
$25,000
Travel Delay Expenses6
$2,000 (up to $200 per day)
Alternative Transport Expenses
-
Luggage and Personal Effects6
$10,000
Luggage and Personal Effects Delay Expenses6
$500
Travel Documents, Transaction Cards & Travellers Cheques5
-
Theft of Cash
$250
Rental Vehicle Excess6
$3,000
Personal Liability
$2.5 million
  • How to Claim

    Call Us

    • Call the Allianz claims lodgement hotline any time on 1300 555 030

     

    Claim Online

    • Simply complete an online claim form and submit at any time.
    • It’ll take about 10 minutes to complete the online claim form and once received, you’ll typically hear back from Allianz within two business days.
    Claim Now
  • The Little Details

    Southern Cross Credit Union, ABN 82 087 650 682 AFSL No 241000 arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. Travel insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 24531 trading as Allianz Global Assistance on behalf of Allianz. If you purchase this insurance, Southern Cross Credit Union will receive a commission that is a percentage of the ‎‎premium. Ask us for more details before we provide you with any services on this product. Details of the commission are set out in our Financial Services Guide. We do not provide advice on this insurance based on any consideration of your objectives, financial position or need. Policy terms, conditions, limits, exclusion and underwriting criteria apply. Before making a decision please consider the relevant Product Disclosure Statement.

    If you require cover for accidental death, permanent disability, hospital cash allowance, loss of income, cancellation fees and lost deposits, additional expenses, travel delay expenses, luggage and personal effects, luggage and personal effects delay expenses, travel documents, transaction cards & travellers cheques, theft of cash or rental vehicle insurance excess, please consider our Comprehensive or Multi-Trip policies.

    * This is a summary only of the cover provided under the policy. Terms, conditions, limits and exclusions apply. Sub-limits apply to particular types of losses or claims. Please refer to the relevant PDS.

    1 Where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply as set out in the PDS. All costs and expenses claimed must be reasonable. We will only pay for treatment received and/or hospital accommodation during the 12 month period after the sickness first showed itself or the injury happened. You do not have cover under certain sections while travelling in Australia. Please refer to the Product Disclosure Statement for full details. In particular, please read the Pre-existing Medical Conditions section

    To qualify for the maximum No Claim Bonus of 30%, customers must have had no landlord insurance claims in the preceding three years. However, customers who have had up to two claims may still qualify for reduced No Claim Bonus.

    Premiums payable by installments may be subject to minor adjustments (upwards or downwards) due to rounding and financial institution transaction fees may apply.

    This information about insurance cover is a summary only. You should consider whether this insurance product is suitable for your circumstances and consider the relevant Product Disclosure Statement (PDS).

    5 Not available for travel within Australia.

    6 Sub-Limits apply.

    7 Where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply as set out in the PDS. All costs and expenses claimed must be reasonable. We will only pay for treatment received and/or hospital accommodation during the 12 month period after the sickness first showed itself or the injury happened. You do not have cover under certain sections while travelling in Australia. Please refer to the Product Disclosure Statement for full details.

We chose to bank with our local SCCU for many reasons. The staff are very cheerful and helpful. It is an enjoyable in-branch experience at a convenient location. Opening hours are longer than most other banks in our area and they are open every weekday. We bank exclusively with SCCU for our personal, business and children's accounts. We have always been happy with their customer service and have recommended SCCU to our local sports club and school
Tony & Alisha
We have been with SCCU for over 45 Years and for the last 24 of them with our business as well. The staff are amazing people to do your banking with and the loans division make every buying and selling experience so easy. Our little hiccups have never been a drama for the staff to help us solve and nothing is ever too much trouble to help us along the way to building our business through banking. Their rates are always competitive and we would never consider another bank or financial institution for all our needs. Loyal staff and loyal friends = Best Bank Ever.
Neil & Kathalina
I really appreciate the warm service at SCCU Byron Branch that makes popping in to do some banking surprisingly enjoyable. The friendly atmosphere has really encouraged me to make some big personal savings towards my goals and I like knowing my money is invested locally. SCCU works for me!
Jedd
You were professional to deal with and responded to my queries promptly. Initially I was concerned about changing to a non-bank lender, especially one outside Sydney, but you came recommended so we decided to go with you. I am now very happy that we moved to the Southern Cross Credit Union. We should have done it years ago.
Robyn
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