Jess Lippiatt

Jess leads our Tweed Financial Service Centre with a focus on building a capable, supportive team and delivering exceptional customer service at every stage of life. Her journey with SCCU began in the Customer Service Centre, giving Jess deep knowledge and appreciation of our customers’ needs to create a seamless experience.

With over a decade of customer service experience, Jess is passionate supporting individuals through challenges and success with their financial needs. Her experiences have shaped her empathy, resilience, and problem-solving skills, qualities that led to her natural progression to a leadership role. Jess is passionate about creating an environment where her team feels supported and empowered to do their best work.

“I’m driven by a commitment to exceptional customer service and a genuine desire to support people through every stage of their financial journey.”

Beyond her career, Jess is deeply connected to her community and passionate about empowering women through fitness. She enjoys an active lifestyle and encourages confidence and well-being through movement. At home, Jess loves spending time with her two children, heading out on little adventures, and making memories with family and friends.