Awards

Awards That Speak to Our Impact

We work to deliver our best each day because we care for our people, our customers and our community, and being recognised by the industry just puts a cherry on it.

It’s testament that we’re doing things right and leading the way to inspired others. As the market change and customers demands shift, we will continue to adapt and evolve to support you across all your financial life stages.

So, join us, and as we go from strength-to-strength, let’s build an even stronger future, together.

Lending and Investment

These awards highlight our commitment to responsible, competitive, and customer-first lending helping customers achieve their goals.

Best Small Business High Interest Savings (Business Star Saver)
Mozo Experts Choice Awards | 2025 Winner

Best New Vehicle Loan
Mozo Experts Choice Awards | 2022 Winner

Best Unsecured Personal Loan
Mozo Experts Choice Awards | 2022 Winner

Best Mutual Lender of the Year
Australian Lending Awards | 2020 Winner

Best Basic Home Loan
Mozo Experts Choice Awards | 2019 Winner

Best Investor Home Loan
Mozo Experts Choice Awards | 2019 Winner

Outstanding Service

These service awards reflect the trust you place in us, and the dedication of our team to deliver care that goes beyond transactions.

Excellence in Customer Service
Tweed Shire Business Excellence Awards | 2025 Winner

Excellence in Business & Professional Services
Tweed Shire Business Excellence Awards | 2025 Winner, 2023 Winner, 2017 Winner

Excellence in Professional Services (Regional Awards)
Business NSW – Northern Rivers Business Excellence Awards | 2019 Winner, 2018 Winner, 2017 Winner, 2016 Winner

Excellence in Professional Services
Ballina Coast & Hinterland Business Excellence Awards | 2019 Winner

Excellence in Professional Services
Lismore Business Excellence Awards | 2018 Highly Commended, 2017 Winner, 2016 Winner

Excellence in Professional Services
BEATS – Business Excellence Awards | 2016 Winner

Best Business Practices

As a customer-owned bank, being recognised in business categories reinforces that we are sustainable, innovative, and built for the long term.

Excellence in Large Business
Ballina Shire Business Excellence Awards | 2025 Winner

Excellence in Large Business
Tweed Shire Business Excellence Awards | 2025 Highly Commended

Excellence in Business
NSW Business Chamber | 2020 Winner

Hall of Fame
NSW Business Chamber | 2020 Winner

Excellence In Work Health & Safety
Lismore Business Excellence Awards | 2018 Winner

Community & Sustainability

Our community and sustainability awards are recognition of the work we do to strengthen local resilience, invest in our region, and protect our future.

Excellence in Sustainability
Tweed Sustainability Awards by Tweed Shire Council | 2021 Winner

Community Grants Program
Get Ready NSW Community Awards by NSW Government | 2021 Highly Commended

Great Place to Work

Winning Employer of Choice awards reflects a genuine commitment to creating a workplace where people feel valued, supported, and inspired to do their best work.

Employer of Choice
Tweed Shire Business Excellence Awards | 2025 Winner

Employer of Choice
Ballina Shire Business Excellence Awards | 2025 Winner, 2024 Winner

Employer of Choice
Business NSW – Northern Rivers Business Excellence Awards | 2024 Winner

Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.

Why choose SCCU?

As customer-owned and community focused, we place people and meaningful conversation at the core of everything we do. Unlike traditional banks, our profit doesn’t go to shareholders, they are reinvested into improving our services, products and banking solutions to support you every step of the way.

For over 60 years, we’ve helped everyday Australians with competitive financial products, award-winning service, financial education and smart digital solutions. We are here to make banking feel easy, more human, and better for the future.

With SCCU by your side, you are choosing a trusting banking partner who is proudly invested in you, your community, and your future.

Learn More About Us

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5 mins

Understanding Elder Financial Abuse

Financial Abuse, Elderly Financial Abuse, Elderly

Sometimes the hardest conversations are the most important ones. Staying alert and talking about elder financial abuse isn’t easy, but it crucial to protecting the financial wellbeing of those who might be too vulnerable to protect themselves. Whether it’s a family member, a trusted friend, or even a stranger,...

Sometimes the hardest conversations are the most important ones. Staying alert and talking about elder financial abuse isn’t easy,...

5 mins

Recognising and Recovering from Financial Abuse

Financial Abuse, Elderly Financial Abuse

Taking back control starts with understanding what financial abuse is and how it can impact your life. Financial abuse happens when someone limits your access to money or controls your financial decisions, often leaving you without independence. It’s a form of domestic and family violence that can affect anyone, regardless...

Taking back control starts with understanding what financial abuse is and how it can impact your life. Financial abuse happens...

5 mins

Power of Attorney: Your Guide to Planning Ahead

Power Of Attorney, Elderly, Financial Hardship, Financial Literacy, Financial Planning

Life doesn’t always go to plan. Illness, injury, or age-related changes can make it hard, or even impossible, to manage your finances or make important decisions. That’s why planning matters. Putting a Power of Attorney (POA) or Enduring Power of Attorney (EPOA) in place gives you peace of mind knowing...

Life doesn’t always go to plan. Illness, injury, or age-related changes can make it hard, or even impossible, to...

2 mins

Notice of Annual General Meeting

SCCU AGM

Southern Cross Credit Union Ltd ABN 82 087 650 682 Notice of Annual General Meeting The Annual General Meeting of Southern Cross Credit Union Ltd will be held on 25th November 2025 at the Credit Union’s Corporate Service Centre, Corner Pearl and Turnock Streets Kingscliff commencing at 4pm. The business of the...

Southern Cross Credit Union Ltd ABN 82 087 650 682 Notice of Annual General Meeting The Annual General Meeting of Southern Cross...

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Read the latest news on our community, corporate, awards and finance literacy.

Blogs and Resources

As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver. Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.

Jason

Working with Steve has been an absolute pleasure! He is very professional yet is able to bring a personal touch to the banking and loan process. We always feel like we are kept up to date with requirements and processes and Steve is always willing to explain everything in a user-friendly yet professional manner. He has been amazing to work with for our financial needs and would highly recommend his services to friends, family, and colleagues.

Kylie Taylor

We are writing to compliment SCCU for the excellent care, efficiency and exceptional customer service which we have received over the past many months of our build from Emma Northcott. Emma has combined professionalism, attention to details, accuracy, excellent communication and helpful consideration in managing our loan and the periodic payments requested by the builder. In our opinion she has gone above and beyond what we would have expected from a Lending Operations Specialist, and her handling of our account will highly contribute to our recommendations of SCCU to friends and family. Thanking you sincerely

Stan and Zetta Michaels

Awards and Industry Recognition

Awards That Speak to Our Impact

Lending and Investment

Outstanding Service

Best Business Practices

Community & Sustainability

Great Place to Work

Why choose SCCU?

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