About Us

What makes us different?
At SCCU we are all about supporting you through all your financial life stages, and our business vision reflects our commitment to our customers and community.

Our Vision

Providing responsive and relevant banking

Our Purpose

Supporting our customers through their financial life stages

Our Values

Care: We care for and respect our customers, each other, our environment and our community

Trust: We listen, take initiative and trust each other

Responsible: If we say we will do something we will do it

 

Get in touch
Find a Financial Service Centre

We’re located across the NSW Northern Rivers, from Tweed Heads to Ballina. You can find all of our locations and contact details here.

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Find a Financial Service Centre
Awards

Learn a little more about us and what we’ve achieved. This community credit union may just surprise you!

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Awards
Meet the Team

Meet the team behind SCCU.

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Meet the Team
Careers

Want to join the crew? See what positions are open in our careers section.

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Careers
As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver.
Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.
Jason
Working with Steve has been an absolute pleasure! He is very professional yet is able to bring a personal touch to the banking and loan process. We always feel like we are kept up to date with requirements and processes and Steve is always willing to explain everything in a user-friendly yet professional manner. He has been amazing to work with for our financial needs and would highly recommend his services to friends, family, and colleagues.
Kylie Taylor
We are writing to compliment SCCU for the excellent care, efficiency and exceptional customer service which we have received over the past many months of our build from Emma Northcott. Emma has combined professionalism, attention to details, accuracy, excellent communication and helpful consideration in managing our loan and the periodic payments requested by the builder. In our opinion she has gone above and beyond what we would have expected from a Lending Operations Specialist, and her handling of our account will highly contribute to our recommendations of SCCU to friends and family. Thanking you sincerely
Stan and Zetta Michaels
A friend once told me; ‘If you could help a little bit, why wouldn’t you?’ Which stemmed to a larger conversation about not being able to fix the world’s problems instantly. The great point of this is; Imagine if EVERYONE helped, just a little bit! You can take this idea and make ongoing small changes in your life, to help a little bit.
Brendan, SCCU
Rachael has been outstanding in helping my wife and I purchase our new home in Gladstone Central Qld, Rachael also helped us 3 years ago purchase an investment property which we still have. We lived on the Tweed Coast for 14 years and have always banked with SCCU, even though we relocated to Central Qld 6 years ago. The reason we remain with SCCU rather than be attracted by one of the Big Banking companies is the excellent customer service and great attitude of the SCCU team. Even with the distance and us both working in very busy jobs, Rachael made the job of purchasing our new property stress free and straight forward, all the time nothing was a hassle for her. I wanted to let you know that your staff are excellent, and as always I will continue to recommend you to the many friends I have in the Tweed area and elsewhere.      
Peter & Melissa
SCCU is an awesome place to work. I joined back in 2017 and was quickly drawn to how quickly the business was moving forward and embracing change. I had no previous experience in the Banking and Financial industry, but SCCU recognised my transferable skillset and gave me the opportunity to learn the rest on the job. The business is dynamic, always presenting new opportunities and you genuinely get a sense that you can make a difference, to the business and it’s customers.
James