Awards - Southern Cross Credit Union

Awards That Speak to Our Impact

It’s nice to be recognised, and to win awards.

It shows that we’re doing things the right way, but we’re not going to stop there. We’ll continue working hard to be at our best. To support the places we call home, and to help our customers achieve their financial goals.

So, join us, and as we go from strength-to-strength, let’s build an even stronger future, together.

Lending Excellence

These awards highlight our commitment to responsible, competitive, and customer-first lending, helping more people access their dreams and businesses thrive.

Mozo Choice Award | Best New Vehicle Loan: 2021, 2022 (Winners)

Australian Lending Awards | Australian Mutual Lender of the Year: 2020 (Winners)

Australian Lending Awards | Best Secured Personal Loan Lender: 2017 (Winners)

Mozo Experts Choice Awards | Basic Home Loan & Investor Home Loan: 2019 (Winners)

Australian Lending Awards | Best Mutual: 2018, 2019 (Finalists)

Australian Retail Banking Awards | Best Mutual: 2018 (Finalists)

Outstanding Service

These service awards reflect the trust you place in us, and the dedication of our team to deliver care that goes beyond transactions.

Tweed Business Awards | Excellence in Customer Service: 2025 (Winners)

Tweed Shire Business Awards | Excellence in Professional Services: 2023, 2025 (Winners)

Awards Australia | Konika Minolta Customer Service Awards: 2023 (Semi-Finalists)

Ballina Business Excellence Awards | Excellence in Professional Services: 2017 (Winners)

Tweed and Lismore Business Excellence Awards | Excellence in Professional Services: 2017, 2018, 2019 (Winners)

Northern Rivers Business Excellence Awards | Excellence in Professional Services: 2017, 2018, 2019 (Winners)

Business Excellence

As a customer-owned bank, being recognised in business categories reinforces that we are sustainable, innovative, and built for the long term.

Ballina Shire Business Excellence Awards | Excellence in Large Business: 2025 (Winners)

Tweed Business Awards | Excellence in Large Business, Highly Commended: 2025

NSW Business Chamber | Excellence in Business: 2020 (Winners)

NSW Business Chamber | Hall of Fame: 2020

Northern Rivers Business Excellence Awards | Excellence In Business: 2018, 2019 (Finalists)

Lismore Business Excellence Awards | Excellence In Work Health & Safety: 2019 (Winners)

Community & Sustainability

Our community and sustainability awards are recognition of the work we do to strengthen local resilience, invest in our region, and protect our future.

NSW Business Chamber | Excellence in Sustainability: 2020 (Winners)

Get Ready NSW Community Award | Community Grants Program High Commendation: 2021

Awards Australia | Konika Minolta Customer Service Awards: 2023 (Semi-Finalists)

Employer of Choice

Winning Employer of Choice awards reflects a genuine commitment to creating a workplace where people feel valued, supported, and inspired to do their best work.

Tweed Business Awards | Employer of Choice: 2025 (winners)

Ballina Chamber of Commerce Business Awards | Employer of Choice Award: 2024, 2025 (winners)

Business NSW Awards | Employer of Choice Award: 2024 (winners)

Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.

Why choose SCCU?

We’re customer-owned and community-driven, which means we put people at the core of everything we do.
Our profit doesn’t go to shareholders, it’s reinvested in refining our services and banking solutions to support you every step of the way.

For over 60 years, we’ve helped everyday Australians feel more confident about their money. From competitive products to award-winning support, financial education and smart digital solutions, we’re here to make banking feel easy, more human, and better for the future.

With SCCU by your side, you’re not just choosing a financial institution, you’re choosing a partner who’s proudly invested in you.

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4 mins

SCCU Shines Brightly at the 2025 Tweed and Ba...

Customer Banking Experience, Award-winning Credit Union, Award-winning Banking, SCCU Customer Service, Business Awards

This awards season has been an incredible milestone for Southern Cross Credit Union. Across the 2025 Tweed and Ballina Shire Business Excellence Awards we were honoured to receive six awards. This recognition we’re incredibly proud of. Not only for what it says about our Credit Union, but for what...

This awards season has been an incredible milestone for Southern Cross Credit Union. Across the 2025 Tweed and Ballina...

2 mins

Celebrating Success: Award Winning Banking

Community-driven Business, Business Awards Finalists, Employee-focused Company, Local Business Success, Community Driven Banking, Award-winning Banks In Australia, Tweed Business Awards, Northern Rivers Business Success, Customer Service Excellence, Innovative Business Practices, Supportive Workplace Culture, Award-winning Financial Institution, Business Recognition In NSW, Southern Cross Credit Union

Is happiness contagious? Workplace culture usually comes with a negative wrap, there’s a predisposition around workers that you can’t be happy at your 9-5. Well, long term ‘SCCU-er’s will know, we like to challenge the status quo. Not just for the sake of it. But because we know employee...

Is happiness contagious? Workplace culture usually comes with a negative wrap, there’s a predisposition around workers that you can’t...

3 mins

Northern Rivers Business Awards

Award Winning Banking Services, Business Awards, Banking Awards, Awards Finalists, Award Winning, Community Awards, NSW Award, Northern Rivers, Community Banking

Southern Cross Credit Union: Proud Finalists in Prestigious Northern Rivers Business Awards After recently winning the 2024 Ballina Business Chamber of Commerce Employer of Choice Award, we were selected as finalists in not just one, but multiple awards. This recognition stands as a testament to our commitment to supporting customers...

Southern Cross Credit Union: Proud Finalists in Prestigious Northern Rivers Business Awards After recently winning the 2024 Ballina Business Chamber...

2 mins

Employer of Choice Winners!

Employer Of Choice, Southern Cross Credit Union, Online Banking, Banking, Community, Everyday Banking

We are thrilled to announce that we have won the prestigious 2024 Ballina Business Chamber of Commerce Employer of Choice Award. This accolade is a testament to our unwavering commitment to fostering a positive, inclusive, and supportive work environment for our team.Winning the Employer of Choice Award for businesses...

We are thrilled to announce that we have won the prestigious 2024 Ballina Business Chamber of Commerce Employer of...

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As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver.Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.

Jason

Working with Steve has been an absolute pleasure! He is very professional yet is able to bring a personal touch to the banking and loan process. We always feel like we are kept up to date with requirements and processes and Steve is always willing to explain everything in a user-friendly yet professional manner. He has been amazing to work with for our financial needs and would highly recommend his services to friends, family, and colleagues.

Kylie Taylor

We are writing to compliment SCCU for the excellent care, efficiency and exceptional customer service which we have received over the past many months of our build from Emma Northcott. Emma has combined professionalism, attention to details, accuracy, excellent communication and helpful consideration in managing our loan and the periodic payments requested by the builder. In our opinion she has gone above and beyond what we would have expected from a Lending Operations Specialist, and her handling of our account will highly contribute to our recommendations of SCCU to friends and family. Thanking you sincerely

Stan and Zetta Michaels