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Prepaid Cash Passport


Heading overseas? The Cash Passport is a prepaid, multi-currency travel money card designed to help you spend easily and securely while you’re abroad. Load multiple currencies, lock in exchange rates ahead of time, and enjoy the freedom of global access – without the worry of carrying cash.

Card setup support

Enjoy personalised service before you go. Talk to us over the phone or visit one of our Financial Service Centres.

Card setup support

Reload with ease

Top up online or in-app, whenever and wherever you need. Available online, bank transfer and BPAY.

Reload with ease

Fraud protection cover

Backed by Mastercard’s Zero Liability for unauthorised transactions if your card is reported lost or stolen.

Fraud protection cover

Track your spend

Easily monitor transactions, balances, reload and transfer funds by downloading the Cash Passport app.

Track your spend

Cash Passport Platinum Mastercard

  • 24/7 global assistance
  • Enjoy complimentary access to over 1,000 Loungekey ™ airport lounges worldwide when your flight is delayed for 2 hours or more#
  • Emergency cash access.2
  • Lock and load up to 16 currencies.3
  • Accepted at millions of locations worldwide4
  • Complimentary Purchase Protection Insurance for ‘Worry Free Shopping’ on instore or online purchases while away or at home^.

For more details on terms and conditions and disclosures, click below to view PDS and read the ‘Important Information’ section below.

View PDS
  • + Important Information

    Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport™ Platinum Mastercard® (“Cash Passport”) in conjunction with the issuer, EML Payment Solutions Limited (“EML”) (ABN 30 131 436 532, AFSL 404131).  You should consider the Product Disclosure Statement for the Cash Passport available at www.cashpassport.com.au before deciding to acquire the product.  Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.  The Target Market Determination for this product can be located at www.cashpassport.com.au.  Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

    # Flight Delay Pass is provided to you on the basis you are not in breach of Cash Passport MasterCard® Product Disclosure Statement and Terms & Conditions and your card remains open. It must not be sold in any way and Mastercard reserves the right to cancel the pass that are in breach of this policy. Access may not be available if the applicable lounge is full or near capacity at the full discretion of lounge staff. Access and use of the lounges is subject to its own terms and conditions. Mastercard reserves its right to amend or withdraw the Flight Delay Pass at any time and where possible, provide prior notice to you. Visit here for Terms and Conditions

    ^Purchase Protection cover under a group policy issued to Mastercard by AIG Australia Ltd (AFSL 381686). Terms, conditions, limits, exclusions and eligibility criteria apply. Refer to the Cash Passport Platinum Mastercard Complimentary Insurance Terms and Conditions for further information.

    +For international ATM withdrawals in countries not mentioned above or insufficient funds in the relevant Currency to cover the whole transaction.

Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.

Community banking

Cash Passport Platinum Mastercard

Initial card issue fee
$0
Initial load fee
$0
Debit Card Load fee (including Initial Loads and Reloads)
0.5% of amount loaded
Reload fee (online)
$0
Reload fee (Bank Transfer)
$0
Reload Fee (BPAY)
$0
Administrative fee (in-store only)
Up to the greater of 1.1% of the load/reload amount or $15
Replacement card fee
$0
Inactivity fee
$0
Online Cash out fee
$0
Domestic ATM fee
2.95% of value withdrawn
International ATM withdrawal fee (outside Australia)
USD 2.50, EUR 2.50, GBP 2.00, NZD 3.50, THB 80.00, CAD 3.50, HKD 18.00, JPY 260.00, SGD 3.50, AED 10.00, AUD 3.50 (for international ATM withdrawals in countries not mentioned here or insufficient funds in the relevant Currency to cover the whole transaction)
Currency to currency fee
$0
Currency conversion fee
$0

Cash Passport Platinum Mastercard

Initial card issue fee
$0
Initial load fee
$0
Debit Card Load fee (including Initial Loads and Reloads)
0.5% of amount loaded
Reload fee (online)
$0
Reload fee (Bank Transfer)
$0
Reload Fee (BPAY)
$0
Administrative fee (in-store only)
Up to the greater of 1.1% of the load/reload amount or $15
Replacement card fee
$0
Inactivity fee
$0
Online Cash out fee
$0
Domestic ATM fee
2.95% of value withdrawn
International ATM withdrawal fee (outside Australia)
USD 2.50, EUR 2.50, GBP 2.00, NZD 3.50, THB 80.00, CAD 3.50, HKD 18.00, JPY 260.00, SGD 3.50, AED 10.00, AUD 3.50 (for international ATM withdrawals in countries not mentioned here or insufficient funds in the relevant Currency to cover the whole transaction)
Currency to currency fee
$0
Currency conversion fee
$0

Cash Passport FAQs

  • Is my money safe if I lose the card?

    Yes. Your funds are protected by Mastercard Zero Liability if your card is reported lost or stolen. Contact 24/7 global support for emergency cash access or a replacement card, wherever you are in the world. Via the Cash Passport app, you can also click in ‘My Account’ Suspend your card temporarily.
    For Cash Passport contact options, visit their website: https://www.cashpassport.com.au/contact-us/

  • What currencies can I load onto the card?

    You can load up to 11 currencies, including AUD, USD, EUR, GBP, NZD, ZAR, CHF, SEK, DKK & NOK and more. This means you can spend like a local without worrying about exchange rates at the checkout.

  • Are there any fees I should know about?

    Yes, some fees may apply such as ATM withdrawals or currency conversion if you spend in a currency not loaded on the card. You’ll find a full breakdown of fees in the Product Disclosure Statement or by speaking to us at SCCU.

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Shane provided amazing customer service from start to finish. He was extremely knowledgeable, respectful, and attended to every detail of the process with thoroughness and professionalism. This kind of customer service is almost unheard of these days, so it was an absolute delight to work with Shane. The interest rate on my company car was fantastic and the terms of the loan were both fair and reasonable. I 100% recommend Shane and Southern Cross Credit Union for obtaining financing for a vehicle and wouldn't use anyone else for my business going forward. Thanks to Shane and his team!
Joanna Tedeschi
Previously we were not advocates of the banking industry, we were strong non-believers after some disappointing & negative experiences. Many locals referred us to Southern Cross Credit Union (SCCU) and after much encouragement we moved our banking business to the SCCU Tweed City Branch. We are now strong believers as we have been in the extremely efficient, effective and supportive hands of SCCU loans manager Stephen Distant. What an asset! Stephen has totally reframed our banking experience, we are genuinely impressed with his ability to do this by managing our loans. Even after many years as a SCCU client, Stephen's dedication with helping us has not died down, his loyalty remains nothing short of inspiring and his willingness to provide outstanding customer service is something we are in awe of. Moving our accounts to SCCU was a great decision, thanks to Stephen Distant.
Rod and Suzy Cornelius
As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver.Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.
Jason
Rachael has been outstanding in helping my wife and I purchase our new home in Gladstone Central Qld, Rachael also helped us 3 years ago purchase an investment property which we still have.We lived on the Tweed Coast for 14 years and have always banked with SCCU, even though we relocated to Central Qld 6 years ago. The reason we remain with SCCU rather than be attracted by one of the Big Banking companies is the excellent customer service and great attitude of the SCCU team.Even with the distance and us both working in very busy jobs, Rachael made the job of purchasing our new property stress free and straight forward, all the time nothing was a hassle for her.I wanted to let you know that your staff are excellent, and as always I will continue to recommend you to the many friends I have in the Tweed area and elsewhere.
Peter & Melissa
We chose to bank with our local SCCU for many reasons. The staff are very cheerful and helpful. It is an enjoyable in-branch experience at a convenient location. Opening hours are longer than most other banks in our area and they are open every weekday. We bank exclusively with SCCU for our personal, business and children's accounts. We have always been happy with their customer service and have recommended SCCU to our local sports club and school
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We have been with SCCU for over 45 Years and for the last 24 of them with our business as well. The staff are amazing people to do your banking with and the loans division make every buying and selling experience so easy. Our little hiccups have never been a drama for the staff to help us solve and nothing is ever too much trouble to help us along the way to building our business through banking. Their rates are always competitive and we would never consider another bank or financial institution for all our needs. Loyal staff and loyal friends = Best Bank Ever.
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