Simple, Secure Login

Enjoy fast and secure access with your choice of login: PIN, pattern, or biometric options like Face ID or fingerprint. You’re in control of how you log in, with security that keeps your information protected.

Simple, Secure Login

Manage Your Money Anywhere

Check balances, view transactions, transfer funds, and pay bills all from your phone. Whether it’s moving money between accounts or making an Osko payment, you can bank with ease wherever you are.

Manage Your Money Anywhere

Card Control at Your Fingertips

Activate a new card, change your PIN, or temporarily lock your card if it’s misplaced, all within the app. Managing your cards has never been simpler or safer.

Card Control at Your Fingertips

Stay on Top of Your Spending

Set savings goals, track your spending, and gain insights into where your money goes. It’s banking designed to help you stay organised and feel confident about your finances.

Stay on Top of Your Spending
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Banking made simple, wherever you are

The SCCU Mobile App gives you the freedom to manage your money on the go. Secure, easy to use, and packed with handy features. You can check your balance, make payments, transfer funds, and manage your cards, all from your smartphone.

Whether you’re paying bills, sending money, or checking your spending, our Mobile App keeps you connected to your banking anytime, anywhere. Download the SCCU App today and take your banking with you.

Download for AppleDownload for Google
 
mobile app

What You Can Do with the SCCU Mobile App

Banking made simple, all from your phone:

  • Log in quickly and securely using Face ID, fingerprint, PIN, or pattern
  • Check balances and view recent transactions in real-time
  • Transfer money or make fast payments with Osko
  • Pay bills and manage your payees on the go
  • Activate, lock, or change the PIN on your cards instantly
  • Track your spending and set savings goals
  • Update your contact information with ease

New to the SCCU Mobile App?

Getting started is simple, follow these steps:

  1. Download the app
    Search Southern Cross Credit Union in the App Store (Apple) or Google Play (Android) and install the SCCU Mobile App on your smart device.
  2. Log in or register
    If you already have NetBanking, just log in with your existing Customer ID and password. If you’re new to SCCU, register for NetBanking first, once your NetBanking registration is complete you’ll be able to access the Mobile App.
  3. Set up quick access
    After you log in, enable quick, secure access with Face ID, Touch ID (iOS), fingerprint (Android), PIN or pattern.
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How-to guides

Get more familiar with your SCCU Mobile App and explore these quick how-to guides. Step-by-step instructions make mobile banking simple.

Tip: Tap on each guide to see all the steps or visit our FAQs for extra help.

  • 1How to log in to the SCCU Mobile App

    How to log in to the SCCU Mobile App

    To access your banking securely from your device:

    1. Open the SCCU Mobile App on your smartphone.
    2. Enter your Customer ID and password, or use a quick login option like Face ID, fingerprint, PIN or pattern.
    3. Tap Login.
    4. Once logged in, you’ll see your account overview and available balance right on the home screen.

     

    Tip: You can change your login preferences anytime under Settings > Login & Security.

  • 2How to check your accounts and transactions

    How to check your accounts and transactions

    Stay up to date with your balances and activity:

    1. Log into the SCCU Mobile App.
    2. From the home screen, tap Accounts to see your full list of accounts.
    3. Select an account to view transaction history and pending payments.
    4. Tap any transaction for more details or to share transaction information.
    5. Use the Search or Filter options to find specific transactions.

    Tip: You can also enable Quick Balance to check your balance without logging in.

  • 3How to make a payment or transfer money

    How to make a payment or transfer money

    Pay bills or transfer money in just a few taps:

    1. Log into the app and select Pay from the main menu.
    2. Choose Transfer between accounts or Pay Anyone.
    3. Select the account to pay from, and enter payment details (PayID, BSB/Account, or BPAY).
    4. Review the details and tap Confirm to complete your payment.
    5. Share or save your payment receipt if needed.

    Tip: You can also schedule future or recurring payments to make managing your finances easier.

  • 4How to manage your card

    How to manage your card

    Control your card’s security anytime, anywhere:

    1. Tap Cards from the bottom menu.
    2. From here, you can:
      1. Activate a new card
      2. Lock or unlock your card temporarily
      3. Change your PIN
    3. Report a lost or stolen card and order a replacement
    4. To receive real-time notifications, turn on Card Transaction Alerts.

    Tip: If you have Apple Pay, you can add your card directly to your digital wallet from the app.

  • 5How to set up a savings goal

    How to set up a savings goal

    Reach your financial goals faster:

    1. Open the app and go to Savings Goals from the menu.
    2. Tap Create Goal and name your goal.
    3. Enter your target amount and choose the linked account.
    4. Save your goal: you’ll be able to track your progress anytime.

    Tip: You can also set up a savings goal when opening a new account in the app.

Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.

Mobile Banking FAQs

Safe & Secure Banking

Your security is our top priority. Our Mobile App is protected with:

  • One Time Password integrated (optional)
  • Data encryption and secure servers
  • Automatic logout after inactivity
  • Change your password anytime

Tips to protect yourself online:

  • Never share your password or PIN
  • Avoid public Wi-Fi when banking
  • Recognise and report phishing or scam attempts
  • Keep your contact details up to date via ‘Settings’ >> ‘View Contact Details’
Visit our Security Hub

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Blogs and Resources
Shane provided amazing customer service from start to finish. He was extremely knowledgeable, respectful, and attended to every detail of the process with thoroughness and professionalism. This kind of customer service is almost unheard of these days, so it was an absolute delight to work with Shane. The interest rate on my company car was fantastic and the terms of the loan were both fair and reasonable. I 100% recommend Shane and Southern Cross Credit Union for obtaining financing for a vehicle and wouldn't use anyone else for my business going forward. Thanks to Shane and his team!
Joanna Tedeschi
Previously we were not advocates of the banking industry, we were strong non-believers after some disappointing & negative experiences. Many locals referred us to Southern Cross Credit Union (SCCU) and after much encouragement we moved our banking business to the SCCU Tweed City Branch. We are now strong believers as we have been in the extremely efficient, effective and supportive hands of SCCU loans manager Stephen Distant. What an asset! Stephen has totally reframed our banking experience, we are genuinely impressed with his ability to do this by managing our loans. Even after many years as a SCCU client, Stephen's dedication with helping us has not died down, his loyalty remains nothing short of inspiring and his willingness to provide outstanding customer service is something we are in awe of. Moving our accounts to SCCU was a great decision, thanks to Stephen Distant.
Rod and Suzy Cornelius
As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver.Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.
Jason