Our Social Responsibility statement informs how we create and maintain value for our customers, team members, our community and environment.

  • Our Commitment to Customers

    We commit to helping our customers realise the dreams for the future. This means delivering competitively priced financial products and services to our customers in a dedicated, professional manner.

  • Our Commitment to our Team Members

    We commit to providing a supportive, safe and respectful work environment where learning and development opportunities are embraced.

    Our employment conditions and benefits are designed to attract good people, build our experience and knowledge base and provide opportunities for our team to develop their skills. We commit to maintaining high standards in the areas of equal employment opportunities, diversity, employee satisfaction, recruitment and retention, training, work health and safety, health and wellbeing strategies and remuneration.

  • Our Commitment to our Community

    Since our beginnings in 1966 we have been committed to positively contributing to our local communities.

    Our contribution includes engaging in community activities, acting ethically when dealing with our community and providing monetary and in-kind support. Over the past 12 months we have provided over $65k in funding through our Community Grant and Community Partnership programs.

  • Our Commitment to the Environment

    We commit to minimising the impact of our operations on the environment. We focus heavily on water and energy consumption, waste, the use of raw materials and choice of company vehicles. We also support local environmental initiatives.

  • Our Commitment to Corporate Governance

    We commit to maintaining a transparent and accountable approach to corporate governance across all areas of our organisation. This is supported through robust governance frameworks in the areas of Risk, Compliance and Finance. We are dedicated to conducting business in strict compliance with applicable laws and with the highest standards of personal and corporate integrity. These standards are defined in the Customer Owned Banking Code of Practice.

    In an era where data security is at the forefront of people’s minds we proactively ensure we manage people’s data appropriately including conducting regular, rigorous security and penetration testing.

American Express contributes an additional $10,000 into SCCU Community Grants, bringing the total amount up to a massive $60,000

Proving how businesses can come together to make a real impact, Southern Cross Credit Union (SCCU) today announced an additional $10,000 on top of their $50,000 Community Grants program thanks to their international payments partner, American Express. Having tripled their contribution into the Grants program this year, SCCU CEO, Stuart...

Proving how businesses can come together to make a real impact, Southern Cross Credit Union (SCCU) today announced an...

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A look at our 2020 Community Goals Partners – Gold Coast Bodyboard Club Edition!

The Gold Coast Bodyboard Club (GCBC) is a community based, non-profit organisation that aims to enable children and adults of all ages and abilities to experience competition bodyboarding. The club is run by members and volunteers who dedicate their personal time for the sport they love. With events and competitions...

The Gold Coast Bodyboard Club (GCBC) is a community based, non-profit organisation that aims to enable children and adults...

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A look at our 2020 Community Goals Partners – Sth Lismore Celtic Football Club Edition!

A club with a proud history dating back to 1946, the South Lismore Celtic Football Club have a strong reputation for developing junior footballers and allowing them to maximise their potential. Enjoyment, respect, reaching potential, commitment and dedication are the values on which this club has built its foundation,...

A club with a proud history dating back to 1946, the South Lismore Celtic Football Club have a strong...

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SCCU increase the level of financial support to provide $50,000 in Community Grants

Southern Cross Credit Union announces more funding than ever before for their Community Grants program, with a total of $50,000 to be shared across applications from families, individuals, business and community groups. Community Grants is SCCU’s largest annual community program, generating enormous interest across the Northern Rivers. Living true to...

Southern Cross Credit Union announces more funding than ever before for their Community Grants program, with a total of...

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