Jess leads our Tweed and Cabarita Financial Service Centre with a focus on building a capable, supportive team and delivering exceptional customer service at every stage of life. Her journey with SCCU began in the Customer Service Centre, giving Jess deep knowledge and appreciation of our customers’ needs to...
Jess leads our Tweed and Cabarita Financial Service Centre with a focus on building a capable, supportive team and...
Jasmine Wark brings local knowledge and a passion for exceptional customer service to her role as Customer Service Centre Manager. As a leader in customer service, Jasmine oversees the daily operations of SCCU's Customer Service Centre, ensuring seamless banking experiences for customers. She empowers her team to deliver unparallel customer...
Jasmine Wark brings local knowledge and a passion for exceptional customer service to her role as Customer Service Centre...
Helen Wenzel joins our FSC management team with over 16 years of banking experience in various financial institutions, bringing with her a wealth of knowledge across the financial service industry. Relocating from the hustle and bustle of Sydney life two and a half years ago, Helen now calls the...
Helen Wenzel joins our FSC management team with over 16 years of banking experience in various financial institutions, bringing...
Hari Turner leads SCCU’s Mullumbimby Financial Service Centre with a strong focus on personalised service and genuine, one-to-one conversations. He believes taking the time to understand each customer’s needs helps people feel seen, confident and empowered to make informed financial decisions. In his day-to-day role, Hari enjoys supporting the growth...
Hari Turner leads SCCU’s Mullumbimby Financial Service Centre with a strong focus on personalised service and genuine, one-to-one conversations....
Kelly brings 30 years of experience in banking and lending to the SCCU team, making her an asset to our business and customers. Known for a warm, customer-first approach, she excels at uncovering opportunities through thoughtful conversations and tailored solutions. With a passion for helping people achieve their financial goals,...
Kelly brings 30 years of experience in banking and lending to the SCCU team, making her an asset to...
Azaleia brings her zest for community-focused banking to her role as a Premium Banker to create meaningful connections. Previously working as our Murwillumbah and Cabarita Financial Service Centres manager, the local experience gave her an additional perspective when it comes to supporting our customers financial wellbeing. With over a decade...
Azaleia brings her zest for community-focused banking to her role as a Premium Banker to create meaningful connections. Previously...
Steve has been a valued part of the SCCU team for 25 years. With unrivalled industry experience across the entire spectrum of personal and business banking services, Steve works with customers on everything from home loans, to business banking and helps dreams come true for so many – always...
Steve has been a valued part of the SCCU team for 25 years. With unrivalled industry experience across the...
Joining the Southern Cross Credit Union (SCCU) team in 2021, Linda provides support to our Broker Network to help them provide tailored solutions to meet their customers lending needs. As 24 year veteran of banking, her experience and passion is second to none. Known for being firm but fair,...
Joining the Southern Cross Credit Union (SCCU) team in 2021, Linda provides support to our Broker Network to help...
With over 20 years of banking experience, including 9 years at SCCU, most recently successfully leading our Customer Service Centre, Tara has a wealth of knowledge and passion for enhancing our customer’s experience and the engagement of our frontline teams. Dedicated to coaching and developing our people to deliver exceptional...
With over 20 years of banking experience, including 9 years at SCCU, most recently successfully leading our Customer Service...
David Muir brings 5 years of banking experience to his role as Lending Support Manager at SCCU, along with a diverse career background that has equipped him with strong technical insight, sharp problem-solving skills and a deep understanding of customer needs. Since joining SCCU, David has developed well-rounded frontline knowledge...
David Muir brings 5 years of banking experience to his role as Lending Support Manager at SCCU, along with...
With more than 25 years’ experience across the banking industry, Patricia brings a wealth of knowledge and a forward-thinking approach to her role as Head of Lending at Southern Cross Credit Union. A strategic and innovative leader, Patricia is passionate about creating meaningful impact, not just through the products and...
With more than 25 years’ experience across the banking industry, Patricia brings a wealth of knowledge and a forward-thinking...
As part of our Executive team, Luciana helps leverage our business intelligence by facilitating the merge between marketing, analytics and projects that are mostly focused on product performance, implementation and delivery. With a Bachelor in Journalism, an MBA in Project Management, a Diploma in Digital Marketing and a certificate in...
As part of our Executive team, Luciana helps leverage our business intelligence by facilitating the merge between marketing, analytics...
As a member of the Executive team, Jessica is the Chief Customer Officer (CCO) at Southern Cross Credit Union, bringing more than 20 years of experience across human resources, customer operations and organisational leadership. Appointed to the role in December 2024 following her tenure as Chief People Officer, Jessica...
As a member of the Executive team, Jessica is the Chief Customer Officer (CCO) at Southern Cross Credit Union,...
Simon is our Chief Risk Officer and as part of our Executive team, is responsible for risk, compliance and regulatory governance for Southern Cross Credit Union (SCCU). After over 30 years in the banking and finance industry, Simon is recognised as a well rounded executive with a deep experience...
Simon is our Chief Risk Officer and as part of our Executive team, is responsible for risk, compliance and...
Stuart is an experienced Chief Executive Officer and strategic business leader with a strong track record across the financial services sector, including listed banking and customer-owned mutuals. As CEO of Southern Cross Credit Union, Stuart leads with a clear focus on sustainable growth, strong governance, operational excellence and delivering meaningful...
Stuart is an experienced Chief Executive Officer and strategic business leader with a strong track record across the financial...
With more than 25 years of experience across enterprise technology, governance and service delivery, Phillip translates complex technology into practical, secure solutions that support SCCU’s long-term strategy and daily customer experience. Drawn to SCCU for its values‑driven, customer‑owned model, Phillip is focused on building reliable, resilient and secure technology foundations...
With more than 25 years of experience across enterprise technology, governance and service delivery, Phillip translates complex technology into...
Alvaro was first appointed to the Board as a Director in February 2017 and was subsequently appointed the position of Chairperson in November 2021. Alvaro is also a member of both the Risk and Audit Committees. Having been a resident of the Far North Coast for over 16 years, Alvaro...
Alvaro was first appointed to the Board as a Director in February 2017 and was subsequently appointed the position...
Pat McIntosh was born and raised in the Lockyer Valley in Queensland and was educated at Downlands College, Toowoomba. Pat served in the Australian regular Army for 27 years. He enjoyed extensive command experience included an infantry battalion, the Australian Medical Support Force Rwanda, the Land Warfare Centre and the...
Pat McIntosh was born and raised in the Lockyer Valley in Queensland and was educated at Downlands College, Toowoomba. Pat...
Suzie’s background is as a payments specialist with over 25 years’ experience in the financial services industry having held Regional Director, General Manager and Senior Executive roles with industry leaders such as Thomas Cook, Travelex and MasterCard. She is a graduate of the Australian Institute of Company Directors and...
Suzie’s background is as a payments specialist with over 25 years’ experience in the financial services industry having held...
Jeremy is a Director of Southern Cross Credit Union since November 2021. Jeremy is also a property & business valuation specialist (Certified Practicing Valuer, registered in NSW & QLD) and has been advising Authorised Deposit-taking Institutions for over 25 years holding a Bachelor of Business (Property) and a Graduate Diploma...
Jeremy is a Director of Southern Cross Credit Union since November 2021. Jeremy is also a property & business valuation...
Belinda has been on the Board since June 2011 and is a member of the Risk and Audit Committees. Having lived in the Tweed her entire life, Belinda is dedicated to ensure that we, as a local, community based and owned banking institution, continue to support our community organisations, our...
Belinda has been on the Board since June 2011 and is a member of the Risk and Audit Committees. Having...
Together, we make a difference where it matters most.
The 2023 Tweed Regional Business Awards winners have been announced and we are humbled to be the proud recipients of the Excellence in Professional Services award. The Excellence in Professional Services Award recognises a business who demonstrates outstanding achievements in their field, and whose business has made a significant contribution...
The 2023 Tweed Regional Business Awards winners have been announced and we are humbled to be the proud recipients...
Southern Cross Credit Union (SCCU) expands its community reach, announcing a 3-year partnership with Byron Bay Wildlife Hospital and Sanctuary, home to the North Coast’s only all-species wildlife hospital licensed by the Veterinary Practitioners Board of NSW, and Australia’s largest mobile wildlife hospital. It is important for SCCU to be involved in...
Southern Cross Credit Union (SCCU) expands its community reach, announcing a 3-year partnership with Byron Bay Wildlife Hospital and Sanctuary, home...
MEDIA RELEASE Southern Cross Credit Union (SCCU) announced today the organisations they will partner with for their 2022 Community Grants program: WardellCORE, Murwillumbah Sporting Car Club, and Australian Seabird and Turtle Rescue. Each organisation will receive $10,000 to support current projects and bring new ideas to life. Following a successful number...
MEDIA RELEASE Southern Cross Credit Union (SCCU) announced today the organisations they will partner with for their 2022 Community Grants...
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