Looking for a convenient and secure way to access your money when travelling overseas? With 24/7 global assistance, Cash Passport could be exactly what you need.

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Product Features

Cash Passport Platinum Mastercard
Product Features
24/7 global assistance
✓
Free global Wi-Fi 1
✓
Emergency cash access 2 
✓
Lock and load up to 11 currencies 3
✓
Accepted at millions of locations worldwide 4
✓
Product Features

Cash Passport Platinum Mastercard

24/7 global assistance
✓
Free global Wi-Fi 1
✓
Emergency cash access 2 
✓
Lock and load up to 11 currencies 3
✓
Accepted at millions of locations worldwide 4
✓

For more details on 1, 2, 3, and 4, head to ‘The Little Details’ section below

Fees & Charges

What does this Mean?

Cash Passport Platinum Mastercard
Initial card issue fee
When you first purchase your card$0
Initial load fee
When you load your card online for the first time$0
Debit Card Load fee (including Initial Loads and Reloads)
Each time you load or reload your Card using your debit card (additional to any other applicable fees) via web/mobile. Note: you may be charged other fees by third parties for the transaction (e.g. your debit card issuer). Fee is per Debit Card Load transaction0.5% of amount loaded
Reload fee (online)
Each time you reload additional funds onto your card online via web/mobile (except when using Debit Card load)$0
Reload fee (Bank Transfer)
Each time you reload additional funds onto your card using bank transfer details without booking your rate via web/mobile$0
Reload Fee (BPAY)
Each time you reload additional funds onto your card using BPAY details without booking your rate via web/mobile. Fee is as a percentage of reload amount.$0
Administrative fee (in-store only)
When you purchase your card and load AUD in-store (or subsequently reload), with the help of a customer service representative. Not applicable when loading/reloading foreign currency.Up to the greater of 1.1% of the load/reload amount or $15
Additional card fee
When you opt for an additional card at the time of purchase$0
Replacement card fee
When you request a replacement Card for lost/stolen Cards$0
Inactivity fee
A fee commonly charged after a period of inactivity$0
Online Cash out fee
The fee charged when you cash out any amount on your Card online$0
Domestic card to card
When you transfer funds to another Australian issued Cash Passport Platinum or standard Cash Passport using domestic card to card functionality$0
Domestic ATM fee
Each time you withdraw cash from an ATM in Australia2.95% of value withdrawn
International ATM withdrawal fee (outside Australia)
Each time you withdraw cash from an ATM outside of Australia using your CardUSD 2.50, EUR 2.50, GBP 2.00, NZD 3.50, THB 80.00, CAD 3.50, HKD 18.00, JPY 260.00, SGD 3.50, AED 10.00, AUD 3.50 (for international ATM withdrawals in countries not mentioned above or insufficient funds in the relevant Currency to cover the whole transaction)
Currency to currency fee
When you request to transfer funds from one currency to another currency on the same card. You'll see the applicable foreign exchange rate as determined by Mastercard at time of transaction$0
Currency conversion fee
Applied when a purchase or ATM withdrawal is conducted in a currency either not loaded or sufficient to complete the transaction and the cost is allocated against the currency/ies used to fund the transaction. The spend rate will apply to foreign exchange transactions in accordance with the Terms & Conditions$0
Compare

What does this Mean?

Initial card issue fee
When you first purchase your card
Initial load fee
When you load your card online for the first time
Debit Card Load fee (including Initial Loads and Reloads)
Each time you load or reload your Card using your debit card (additional to any other applicable fees) via web/mobile. Note: you may be charged other fees by third parties for the transaction (e.g. your debit card issuer). Fee is per Debit Card Load transaction
Reload fee (online)
Each time you reload additional funds onto your card online via web/mobile (except when using Debit Card load)
Reload fee (Bank Transfer)
Each time you reload additional funds onto your card using bank transfer details without booking your rate via web/mobile
Reload Fee (BPAY)
Each time you reload additional funds onto your card using BPAY details without booking your rate via web/mobile. Fee is as a percentage of reload amount.
Administrative fee (in-store only)
When you purchase your card and load AUD in-store (or subsequently reload), with the help of a customer service representative. Not applicable when loading/reloading foreign currency.
Additional card fee
When you opt for an additional card at the time of purchase
Replacement card fee
When you request a replacement Card for lost/stolen Cards
Inactivity fee
A fee commonly charged after a period of inactivity
Online Cash out fee
The fee charged when you cash out any amount on your Card online
Domestic card to card
When you transfer funds to another Australian issued Cash Passport Platinum or standard Cash Passport using domestic card to card functionality
Domestic ATM fee
Each time you withdraw cash from an ATM in Australia
International ATM withdrawal fee (outside Australia)
Each time you withdraw cash from an ATM outside of Australia using your Card
Currency to currency fee
When you request to transfer funds from one currency to another currency on the same card. You'll see the applicable foreign exchange rate as determined by Mastercard at time of transaction
Currency conversion fee
Applied when a purchase or ATM withdrawal is conducted in a currency either not loaded or sufficient to complete the transaction and the cost is allocated against the currency/ies used to fund the transaction. The spend rate will apply to foreign exchange transactions in accordance with the Terms & Conditions

Cash Passport Platinum Mastercard

Initial card issue fee
$0
Initial load fee
$0
Debit Card Load fee (including Initial Loads and Reloads)
0.5% of amount loaded
Reload fee (online)
$0
Reload fee (Bank Transfer)
$0
Reload Fee (BPAY)
$0
Administrative fee (in-store only)
Up to the greater of 1.1% of the load/reload amount or $15
Additional card fee
$0
Replacement card fee
$0
Inactivity fee
$0
Online Cash out fee
$0
Domestic card to card
$0
Domestic ATM fee
2.95% of value withdrawn
International ATM withdrawal fee (outside Australia)
USD 2.50, EUR 2.50, GBP 2.00, NZD 3.50, THB 80.00, CAD 3.50, HKD 18.00, JPY 260.00, SGD 3.50, AED 10.00, AUD 3.50 (for international ATM withdrawals in countries not mentioned above or insufficient funds in the relevant Currency to cover the whole transaction)
Currency to currency fee
$0
Currency conversion fee
$0
  • The Little Details

    Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Multi-currency Cash Passport™ and Cash Passport™ Platinum Mastercard (“Cash Passport”) in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984). You should consider the Product Disclosure Statement for the relevant Cash Passport available at cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.

    Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

    1 T&Cs apply. Wi-Fi is provided by Boingo hotspots. Visit cashpassport.com.au and mastercard.boingo.com for more information.

    2 T&Cs apply. Customer must contact Customer service to report lost or stolen card. Emergency cash can be arranged up to the balance on your Cash Passport, subject to availability of funds at the approved agent location.

    3 Lock-in your exchange rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.

    4 Subject to any surcharge that may be imposed directly by merchants. Cash Passport is unable to be used for purchases related to gambling or adult entertainment. Currently Cash Passport cannot be used in the following countries and geographical regions due to sanctions that are currently in place: Crimea, Iran, North Korea, Sudan and Syria. If you attempt to use your card at merchants in any of these countries and geographical regions, your request will be declined. In addition, the ATMs and POS terminals are not owned or operated by the Issuer or Mastercard Prepaid Management Services Australia Pty Ltd and the Issuer or Mastercard Prepaid Management Services Australia Pty Ltd are not responsible for ensuring that merchants will accept the Card. For example, the Issuer and Mastercard Prepaid Management Services Australia Pty Ltd Limited cannot control when an ATM or POS terminal is due for maintenance or is faulty or if a merchant chooses not to accept the card. In such cases, your card may not function properly or be declined. For more information please see the Product Disclosure Statement at cashpassport.com.au.

Shane provided amazing customer service from start to finish. He was extremely knowledgeable, respectful, and attended to every detail of the process with thoroughness and professionalism. This kind of customer service is almost unheard of these days, so it was an absolute delight to work with Shane. The interest rate on my company car was fantastic and the terms of the loan were both fair and reasonable. I 100% recommend Shane and Southern Cross Credit Union for obtaining financing for a vehicle and wouldn't use anyone else for my business going forward. Thanks to Shane and his team!
Joanna Tedeschi
Previously we were not advocates of the banking industry, we were strong non-believers after some disappointing & negative experiences. Many locals referred us to Southern Cross Credit Union (SCCU) and after much encouragement we moved our banking business to the SCCU Tweed City Branch. We are now strong believers as we have been in the extremely efficient, effective and supportive hands of SCCU loans manager Stephen Distant. What an asset! Stephen has totally reframed our banking experience, we are genuinely impressed with his ability to do this by managing our loans. Even after many years as a SCCU client, Stephen's dedication with helping us has not died down, his loyalty remains nothing short of inspiring and his willingness to provide outstanding customer service is something we are in awe of. Moving our accounts to SCCU was a great decision, thanks to Stephen Distant.
Rod and Suzy Cornelius
As COVID hit some 3 years ago, I approached SCCU to re-align our financial position at both a personal and professional level with our business. Not only were your team receptive but with the assistance of SCCU not only did we make our way through COVID closures, but due to the support of SCCU we have evolved into an extremely sound business, and I would suggest a success story of the community banking that SCCU continues to deliver.
Thank you for the support you offer to us as a local business and us as a local family of the area. Thank you, the entire team, at SCCU for being such an awesome part of the community whilst also being a great business to align with.
Jason
Rachael has been outstanding in helping my wife and I purchase our new home in Gladstone Central Qld, Rachael also helped us 3 years ago purchase an investment property which we still have. We lived on the Tweed Coast for 14 years and have always banked with SCCU, even though we relocated to Central Qld 6 years ago. The reason we remain with SCCU rather than be attracted by one of the Big Banking companies is the excellent customer service and great attitude of the SCCU team. Even with the distance and us both working in very busy jobs, Rachael made the job of purchasing our new property stress free and straight forward, all the time nothing was a hassle for her. I wanted to let you know that your staff are excellent, and as always I will continue to recommend you to the many friends I have in the Tweed area and elsewhere.      
Peter & Melissa
We chose to bank with our local SCCU for many reasons. The staff are very cheerful and helpful. It is an enjoyable in-branch experience at a convenient location. Opening hours are longer than most other banks in our area and they are open every weekday. We bank exclusively with SCCU for our personal, business and children's accounts. We have always been happy with their customer service and have recommended SCCU to our local sports club and school
Tony & Alisha
We have been with SCCU for over 45 Years and for the last 24 of them with our business as well. The staff are amazing people to do your banking with and the loans division make every buying and selling experience so easy. Our little hiccups have never been a drama for the staff to help us solve and nothing is ever too much trouble to help us along the way to building our business through banking. Their rates are always competitive and we would never consider another bank or financial institution for all our needs. Loyal staff and loyal friends = Best Bank Ever.
Neil & Kathalina