Your web browser is not actively supported by this site. For the best experience, update your browser, or switch to a modern browser like Google Chrome or Mozilla Firefox.

We are making moves for a more sustainable future

We are big in sustainability and to help preserve the environment, we are taking some important steps to help reduce our paper use. This initiative represents one more step we take in the right direction, addressing some of our environmental, social, and economic challenges as part of our Sustainability Action Plan (SAP) introduced in 2021.

Our SAP is designed to expand as we progress to reduce our footprint as much as possible while educating our customers to do the same. By improving our processes and implementing more digital solutions, we have considerably reduced our paper consumption but we can do more.

Our next step is to transition all of our customers receiving paper statements to receive electronic statements from the 14th of August 2023. Moving to digital statements, not only reduces our environmental impact, but it also gives our customers a more secure, efficient, and convenient way to receive statements.

How customers will benefit:

  • Reduce clutter, waste and be environmentally friendly with e-statements;
  • Access your statements anytime, anywhere – Your e-statements are available electronically 24/7 via NetBanking;
  • Save yourself the monthly paper statement fee;
  • Protect your information. Receiving statements via NetBanking decreases your risk of identity theft;
  • Enjoy more convenience – Receive an email notification as soon as your statement is available and avoid trips to the post office or your mailbox.

As a part of this change, if you still wish to receive paper statements our fee will increase to $4 per statement from the 14th of August 2023. If you currently receive paper statements and want to avoid paying  the increased fee, please follow the steps below to ensure you are registered for digital statements prior to this date:

  • Register for Netbanking online here: NetBanking registration
  • Or contact us on 1300 360 744 and we will help you through the change.

As a customer focused financial institution, our aim is to take the lead on sustainability initiatives to encourage sustainable behaviour within our organisation and community. To request paper statements, please visit your closest Financial Service Centre or contact us at 1300 360 744 and we will organise it for you.

Northern Rivers Business Awards

Southern Cross Credit Union: Proud Finalists in Prestigious Northern Rivers Business Awards After recently winning the 2024 Ballina Business Chamber of Commerce Employer of Choice Award, we were selected as finalists in not just one, but multiple awards. This recognition stands as a testament to our commitment to supporting customers...

Southern Cross Credit Union: Proud Finalists in Prestigious Northern Rivers Business Awards After recently winning the 2024 Ballina Business Chamber...

Read More
SCCU supports Good Times Running Club

At SCCU we believe sports play a big part in both keeping good physical and mental health. We are proud to support the Good Times Running Club, helping them bring more awareness to the benefits of exercising, making a difference for their local community. The Good Times Running Club (GTRC)...

At SCCU we believe sports play a big part in both keeping good physical and mental health. We are...

Read More
Southern Cross Credit Union announces partner...

Southern Cross Credit Union (SCCU) expands its community reach, announcing a new partnership with Hockey Tweed and Casuarina Beach Hockey Club. It is important for SCCU to be involved in the community across different fields that are important to our region, and sport is one of those sectors we want to...

Southern Cross Credit Union (SCCU) expands its community reach, announcing a new partnership with Hockey Tweed and Casuarina Beach Hockey...

Read More
SCCU and Community Partners Announce Clean Up...

Southern Cross Credit Union has pulled their community partners together for one major impact event in Kingscliff – and the general public is invited. This Clean Up Australia Day (CUAD) on Sunday 5th March 2023 will see Southern Cross Credit Union (SCCU), Positive Change For Marine Life (PCFML), Byron Bay...

Southern Cross Credit Union has pulled their community partners together for one major impact event in Kingscliff – and...

Read More

Get started with an online loan application

Years of age

Years of age

Australian our NZ resident

Australian our NZ resident

Confirmed employment

Confirmed employment

If you'd like a little extra help, call our team on    1300 360 744.